Privacy Policy

NTX Auto Care ("we," "us," or "our") operates a mobile auto detailing business serving the Dallas, TX area. This Privacy Policy explains how we collect, use, and protect information you share with us through our website, booking forms, phone calls, and text messages.

Information We Collect

When you request a quote, book a service, or contact us, we may collect:

• Name, phone number, and email address
• Vehicle information (make, model, year)
• Service address or pickup location
• Service preferences and appointment details
• Payment information (processed securely through our payment provider)

How We Use Your Information

We use the information you provide to:

• Respond to quote requests and inquiries
• Schedule and confirm appointments
• Send appointment reminders and service updates
• Process payments for services rendered
• Follow up after service (e.g., review requests)
• Improve our services and customer experience

SMS/Text Messaging

If you opt in to receive text messages from us, we may send appointment confirmations, reminders, quote follow-ups, and occasional promotional offers. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You can opt out of text messages at any time by replying STOP. Message and data rates may apply. Message frequency varies.

Information Sharing

We do not sell, rent, or trade your personal information. We may share information with:

• Service providers who help us operate our business (e.g., payment processors, scheduling software) and are bound to keep it confidential
• Law enforcement or regulators, if required by law

Data Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure.

Your Choices

You may request to review, update, or delete the personal information we hold about you by contacting us using the information below.

Contact Us

NTX Auto Care
11363 Denton Dr, Dallas TX
2149295782
northtxautocare@gmail.com

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.